Front Desk & Office Support Specialist

Ada S. McKinley Community Services, Inc; Chicago (IL); On-site; USD 32,000 - 34,000; Full time

Benefits offered by this job

Paid vacation

Paid Sick Time

12 Paid Holidays

Medical

Dental

Vision

403(b) Plan

Life Insurance

Long-term & short-term disability

Employee assistance program (EAP)

Family medical leave

Tuition reimbursement

Job summary

Ada S. McKinley Community Services, Inc is seeking a Receptionist to serve as the first point of contact for visitors and callers in our Chicago office.

You will handle front-desk operations, provide accurate information, and route communications to the appropriate staff. Responsibilities include greeting guests, answering inquiries, maintaining files, and supporting clerical tasks such as typing and proofreading.

Qualifications

• High school diploma or GED required.
• Postsecondary coursework in office administration, business, or related field preferred.
• Minimum of one year experience in receptionist/administrative support/customer service.
• Experience in nonprofit, healthcare, or behavioral health setting preferred.

Responsibilities

• Greet visitors and callers and provide a welcoming environment.
• Answer routine inquiries and route complex matters to staff.
• Operate telephone system and route calls to appropriate personnel.
• Prepare reports, letters, and routine correspondence; maintain files.

Skills

Verbal and written communication

Professional interaction

Office equipment familiarity

Organization and time management

Confidentiality

Education

High school diploma or GED

Postsecondary coursework in office administration/business

Tools

Microsoft Word

Microsoft Excel

Email apps

Telephone systems

Job description

Ada S. McKinley Community Services, Inc is seeking a Receptionist to serve as the first point of contact for visitors and callers in our Chicago office.

You will handle front-desk operations, provide accurate information, and route communications to the appropriate staff. Responsibilities include greeting guests, answering inquiries, maintaining files, and supporting clerical tasks such as typing and proofreading.