Front Desk & Office Support Associate

State-of-Maine; Lewiston (ME); On-site; USD 24,000 - 35,000; Full time

Benefits offered by this job

Paid holidays

Vacation leave

Health insurance

Dental insurance

Retirement plan

Gym reimbursement

FSA

Job summary

The Department of Health and Human Services (DHHS) Lewiston District Office in Lewiston, ME is seeking an Office Associate II to provide reception and administrative support. Responsibilities include greeting visitors, answering calls, scheduling rooms, processing mail, and maintaining office supplies.

This role requires strong MS Office skills and a customer-service mindset. Qualified applicants will have experience in office support and the ability to work independently within standard

Qualifications

• Competency in applying a solid knowledge of modern office practices to perform complex, varied office support tasks.
• Ability to use independent decision-making on processes to follow and actions to take per standard procedures.

Responsibilities

• Greet and screen visitors to determine needs and direct to the appropriate staff.
• Receive, route, and document all incoming calls; maintain the walk-in log.
• Troubleshoot equipment and provide basic technical assistance.
• Schedule conference and interview rooms.
• Issue and track visitor badges; process mail and package handling.
• Inventory and restock office supplies and equipment.
• Provide coverage for the reception area and train others as needed.
• Perform other duties as assigned within the classification.

Skills

MS Word

Excel

Outlook

SharePoint

Customer service

Reception

Office equipment

Tools

Microsoft Office

Job description

The Department of Health and Human Services (DHHS) Lewiston District Office in Lewiston, ME is seeking an Office Associate II to provide reception and administrative support. Responsibilities include greeting visitors, answering calls, scheduling rooms, processing mail, and maintaining office supplies.

This role requires strong MS Office skills and a customer-service mindset. Qualified applicants will have experience in office support and the ability to work independently within standard