Long Term Care Administrative Associate I

MaineGuide; Northern (KY); Hybrid; USD 24,000 - 33,000; Full time

Benefits offered by this job

Health Insurance

Retirement Plan (MainePERS)

Parental Leave

Job summary

Department of Health and Human Services (DHHS) in Maine is hiring an Office Associate I for Long Term Care support. The role manages complex office tasks, maintains client records, and handles routine inquiries with professional discretion.

The position requires strong knowledge of office practices, ability to work independently, and adherence to confidentiality. Location: Machias; salary details provided; visa sponsorship not available.

Qualifications

• Experience using modern office practices to perform complex tasks.
• Ability to exercise independent judgment on exceptions to schedules and priorities.
• Ability to review and maintain accuracy and integrity of electronic records.

Responsibilities

• Process Long Term Care applications, correspondence, and supporting documents per procedures.
• Create, maintain, and update electronic client records and enter data in systems.
• Review documents for completeness and route items for action.
• Maintain confidential electronic and paper records.
• Answer phones and greet clients, providing information as needed.
• Route applications and documents to appropriate staff.
• Communicate with clients, facilities, and attorneys regarding routine questions.
• Provide guidance on office procedures to coworkers.

Skills

Independent judgment

Office practices

Education

Office/Administrative support experience

Job description

Department of Health and Human Services (DHHS) in Maine is hiring an Office Associate I for Long Term Care support. The role manages complex office tasks, maintains client records, and handles routine inquiries with professional discretion.

The position requires strong knowledge of office practices, ability to work independently, and adherence to confidentiality. Location: Machias; salary details provided; visa sponsorship not available.