Patient Experience & Scheduling Specialist

Central Maine Medical Center; Lewiston (ME); On-site; USD 28,000 - 32,000; Full time

Job summary

Central Maine Medical Center in Lewiston, Maine, is seeking a Full Time Front Desk/Administrative Support for the Family Practice department. The role runs 8:30am–5:00pm with days shifts, and involves greeting patients, providing information, and coordinating with multiple hospital departments.

The position requires a high school diploma and at least one year of customer service experience; healthcare front-office exposure and a current/preferred BLS certificate are assets.

Qualifications

• High School diploma or equivalent.
• Minimum of one year experience in customer service.
• Six (6) months experience in a health care setting and office equipment preferred.
• Current BLS certificate, preferred.

Responsibilities

• Greeting customers, providing information, and coordinating with other departments.
• Handle appointment scheduling.

Skills

Customer service

Communication

Office equipment

Education

High school diploma

Tools

BLS certificate

Job description

Central Maine Medical Center in Lewiston, Maine, is seeking a Full Time Front Desk/Administrative Support for the Family Practice department. The role runs 8:30am–5:00pm with days shifts, and involves greeting patients, providing information, and coordinating with multiple hospital departments.

The position requires a high school diploma and at least one year of customer service experience; healthcare front-office exposure and a current/preferred BLS certificate are assets.