Long-Term Care Administrative Assistant I

Department of Health and Human Services; Machias (ME); On-site; USD 24,000 - 33,000; Full time

Benefits offered by this job

Health insurance

Paid holidays

Vacation leave

Job summary

The Department of Health and Human Services (DHHS) in Machias is seeking an Office Associate I to support Long Term Care applications, maintain and update client records, and assist with routine inquiries. This role requires careful document review, data entry, and professional communication with clients and facilities.

The successful candidate will handle diverse administrative tasks, route items to the correct specialists, and assist coworkers with established LW long-term care office

Qualifications

• Experience in office and administrative support, handling complex tasks, and independent judgment.
• Ability to review and maintain accuracy of electronic records and data.
• Ability to communicate effectively with the public, healthcare facilities, attorneys, and other stakeholders.

Responsibilities

• Process Long Term Care applications and related documentation per procedures.
• Create and update electronic client records and filing systems.
• Review documents for completeness and route items accordingly.
• Maintain confidentiality of client information and organized records.
• Answer phones, greet clients, and provide general information.
• Route applications and documents to the appropriate Eligibility Specialist.
• Communicate with clients, facilities, and authorized representatives on routine questions.
• Provide administrative guidance to coworkers on office procedures.

Skills

Records management

Customer service

Office administration

Communication

Job description

The Department of Health and Human Services (DHHS) in Machias is seeking an Office Associate I to support Long Term Care applications, maintain and update client records, and assist with routine inquiries. This role requires careful document review, data entry, and professional communication with clients and facilities.

The successful candidate will handle diverse administrative tasks, route items to the correct specialists, and assist coworkers with established LW long-term care office