Public Safety Front Desk & Admin Support

State of Maine; Augusta (ME); On-site; USD 21,000 - 29,000; Full time

Benefits offered by this job

Paid holidays

Sick leave

Vacation leave

Health insurance

Job summary

The State of Maine in Augusta is seeking a front desk administrative assistant to support the Department of Public Safety, handling routine inquiries and mail distribution. The role involves typing correspondence, filing, and basic clerical duties.

Successful candidates will have customer service experience, basic computer skills, and the ability to prioritize work within established procedures. This is an Equal Opportunity position with a strong benefits package.

Qualifications

• Experience delivering routine informational assistance to a diverse customer base.
• Ability to use independent judgment in prioritizing work within set procedures.
• Training/experience in office and administrative support.

Responsibilities

• Assist the public at the Department of Public Safety front desk.
• Explain, inform, and initiate calls on routine matters.
• Deliver mail to the internal DPS mail center and sort mail for appropriate units.
• Type routine business correspondence from drafts or sources.
• Receive, sort, register, issue, monitor materials.
• Organize and maintain files (electronic/manual).
• Monitor and maintain inventory/supplies.
• Operate equipment after training.
• Log and track mail, checks, visitor IDs, and information.

Skills

Customer service

Administrative skills

Computer skills

Education

Experience in office/administrative support

Tools

Microsoft Office Suite

Job description

The State of Maine in Augusta is seeking a front desk administrative assistant to support the Department of Public Safety, handling routine inquiries and mail distribution. The role involves typing correspondence, filing, and basic clerical duties.

Successful candidates will have customer service experience, basic computer skills, and the ability to prioritize work within established procedures. This is an Equal Opportunity position with a strong benefits package.