Front Desk & Office Services Associate II

State of Maine; Maine; On-site; USD 24,000 - 35,000; Full time

Benefits offered by this job

13 paid holidays

3+ weeks vacation

Health insurance

Retirement plan

Job summary

State of Maine seeks an Office Associate II in Lewiston to support DHHS operations. The role involves greeting visitors, routing inquiries, handling calls, and assisting with mail, supplies, and scheduling.

The incumbent will train staff and contribute to office workflow across a busy reception area. Required are solid office practices, experience with MS Word, Excel, Outlook, and SharePoint, and the ability to work independently per standard procedures.

Qualifications

• Solid knowledge of modern office practices to perform complex, varied office tasks.
• Ability to use independent decision-making on processes to follow, information to process, and actions to take.

Responsibilities

• Greeting and screening visitors and directing to appropriate staff.
• Receiving, routing and documenting calls and walk-in traffic.
• Troubleshooting equipment and providing technical assistance guidance.
• Scheduling conference and interview rooms.
• Issuing and tracking visitor badges.
• Processing outgoing and incoming mail.
• Inventorying and restocking office supplies and equipment.
• Training staff covering the reception area.
• Assisting with other tasks as assigned within the classification.

Skills

Office practices

Independent decision making

Tools

MS Word

Excel

Outlook

SharePoint

Job description

State of Maine seeks an Office Associate II in Lewiston to support DHHS operations. The role involves greeting visitors, routing inquiries, handling calls, and assisting with mail, supplies, and scheduling.

The incumbent will train staff and contribute to office workflow across a busy reception area. Required are solid office practices, experience with MS Word, Excel, Outlook, and SharePoint, and the ability to work independently per standard procedures.