Front Desk & Office Operations Specialist

STI; Nashville (TN); On-site; USD 42,000 - 56,000; Full time

Job summary

STI in Nashville, TN seeks an administrative professional to support executive staff by handling routine to moderate tasks. The role includes phone screening, mail distribution, calendar support, and meeting coordination on-site.

The position requires a bachelor's degree and at least one year of related experience, with education substitutable on a year-for-year basis. Strong communication and organizational skills are essential.

Qualifications

• Bachelor's degree required; at least one year of progressively responsible experience or equivalent education.
• Experience may substitute education on a year-for-year basis.

Responsibilities

• Answering a multi-line phone
• Screening and directing calls
• Providing basic customer service to callers
• Distributing faxes and mail
• Maintaining shared inboxes
• Printing, filing, and distributing CDC reports
• Drafting, requesting approval for, and sending all staff emails
• Keying, tracking, and following up on maintenance requests
• Keying, tracking, and following up on IT-related requests
• Maintaining 7th floor conference room
• Tidying room at the end of the day
• Assisting with AV, as needed
• Approving or rescheduling meetings, as needed
• Assisting with conference room scheduling (other conf. rooms)
• Managers’ Meeting minutes
• Preparing newsletter

Skills

Phone handling

Customer service

Office admin

Education

Bachelor's degree

Tools

MS Office

Job description

STI in Nashville, TN seeks an administrative professional to support executive staff by handling routine to moderate tasks. The role includes phone screening, mail distribution, calendar support, and meeting coordination on-site.

The position requires a bachelor's degree and at least one year of related experience, with education substitutable on a year-for-year basis. Strong communication and organizational skills are essential.