Front Desk Coordinator

LHH; Portland (OR); On-site; USD 27,552 - 28,929; Full time

Benefits offered by this job

Medical benefits

Dental and vision insurance

401K plan

Paid Sick Leave

Job summary

A professional services firm in Portland, Oregon, is seeking a Receptionist to be the first point of contact in their office. This role requires polished professionalism and the ability to deliver outstanding customer service. Responsibilities include greeting visitors, managing communications, and supporting office operations. The ideal candidate will possess strong soft skills, comfort with technology, and a de-escalation mindset. Competitive benefits are offered, making it a great opportunity for growth.

Qualifications

• Ability to greet visitors and manage; must have strong communication skills.
• Experience as a receptionist or in administration is a plus.
• Ability to handle confidential information with discretion.

Responsibilities

• Welcome visitors and support office operations.
• Deliver exceptional customer service and de-escalate issues.
• Coordinate front desk operations and wellness initiatives.

Skills

Polished, professional presence

Strong soft skills

De-escalation mindset

Confidentiality

Tech comfort

Tools

Microsoft 365

Job description

Schedule:

Schedule: Monday–Friday, 8:00 a.m.–5:00 p.m.

Compensation: $20 - $21 per hour

Duration: Contract to hire

Why this role

You’ll be the welcoming face of the office and a trusted hub for employees, tenants, and vendors. The last two Receptionists were promoted into other roles—this is a great launchpad with clear room for growth. You’ll sit in close proximity to the President and be exposed to a wide range of conversations and business priorities, so professionalism and discretion are essential.

What you’ll do

• Front desk excellence: Greet visitors, manage phones, direct inquiries, and keep the lobby organized, warm, and professional.
• Customer service & support: Deliver best-in-class service; de-escalate customer issues as needed and route to the appropriate team quickly and accurately.
• Office operations (rotation): Serve as the Office Lead—coordinate day-to-day needs, track facilities requests, monitor supplies, and keep common areas running smoothly.
• Vendor communications: Prepare and send vendor mailings (e.g., stuffing, labeling, postage, tracking) and assist with other vendor touchpoints.
• Wellness program champion: Play a big role in planning, promoting, and coordinating wellness initiatives, events, and communications to boost participation and engagement.
• Meetings & logistics: Help with conference room bookings, visitor badges, catering coordination, supply runs, and occasional set‑up/tear‑down.
• General admin: Sort/distribute mail and deliveries; support basic data entry and document updates; jump in on special projects as needed.

Qualifications:

• Polished, professional presence and a genuinely friendly, service-oriented approach.
• Strong soft skills: Quick thinking, sound judgment, empathy, and calm, confident communication.
• De‑escalation mindset: Ability to defuse tense situations and hand off to the right partner at the right time.
• Confidentiality: High discretion given proximity to executive conversations.
• Tech comfort: Basic proficiency with Microsoft 365 (Outlook, Word, Teams) and ability to learn internal tools quickly.

Nice to have (not required): Experience in reception/front desk or administration.

Benefit offerings include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits, and 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria.

Equal Opportunity Employer/Veterans/Disabled

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