Front Desk & Office Operations Lead

Ourlivesmadison; Madison (WI); Hybrid; USD 45,000 - 55,000; Full time

Job summary

Madison Community Foundation (MCF) is seeking an Office Coordinator to ensure smooth office operations and exceptional service for donors, fundholders, board members and visitors. You will support Finance and Operations, manage the front desk, coordinate meetings, and assist with process improvements across departments.

The role emphasizes organization, communication, and project support, with an emphasis on maintaining efficient office workflows and accurate record-keeping.

Qualifications

• Minimum of three years of experience providing administrative support in an office environment.
• Undergraduate degree preferred.
• Proficient use of Microsoft Office; experience with donor management software is expected.

Responsibilities

• Provide outstanding customer service as the first point of contact for donors, fundholders, Board members, volunteers and visitors.
• Serve as primary front-desk contact and route calls to appropriate parties.
• Greet visitors and keep the office environment welcoming and organized.
• Coordinate conference room use and support meetings with refreshments as needed.
• Support VP of Operations, Finance, and organizational initiatives with administrative tasks.

Skills

Customer service

Communication

Project management

Administrative support

Education

Bachelor's degree preferred

Tools

Microsoft Office

Donor management software

akoyaGO

Job description

Madison Community Foundation (MCF) is seeking an Office Coordinator to ensure smooth office operations and exceptional service for donors, fundholders, board members and visitors. You will support Finance and Operations, manage the front desk, coordinate meetings, and assist with process improvements across departments.

The role emphasizes organization, communication, and project support, with an emphasis on maintaining efficient office workflows and accurate record-keeping.