Operations & Front Desk Specialist

Wisconsin Democrats; Madison (WI); On-site; USD 50,000 - 60,000; Full time

Benefits offered by this job

Health insurance

Dental

Vision

Life insurance

Short term and long-term disability

Mileage reimbursement

Monthly cell phone stipend

Paid vacation days

Retirement plan with employer match

Floating holidays

Paid holidays

Job summary

WisDems in Madison, WI is seeking an Operations Assistant to keep the headquarters running smoothly. You will manage the main phone line, greet visitors, and handle mail, inventory, and onboarding tasks, enabling staff to focus on campaigns.

The role involves coordinating logistics for Madison and Milwaukee HQ, supporting events, and triaging inquiries with a customer-service mindset. This is a hands-on, in-person position with a scheduled end date of November 13, 2026.

Qualifications

• Strong organizational skills and attention to detail.
• A customer-service mindset and ability to communicate clearly with diverse audiences.
• Proficiency with Google Workspace (Gmail, Sheets, Docs).

Responsibilities

• Maintain the physical organization of the Madison and Milwaukee HQ, including supply closets, storage areas, and common spaces.
• Serve as the primary point of contact for the Madison office front desk and main phone line, ensuring a professional, welcoming, and responsive experience for all callers and visitors.
• Manage inventory tracking for office supplies, swag, and tech hardware, placing orders proactively to prevent shortages.
• Support office onboarding/offboarding logistics, including preparing desks, key fobs, and parking passes for new staff.
• Own the daily retrieval, sorting, and processing of inbound WisDems mail.
• Collaborate with the Compliance and Finance teams to ensure checks, invoices, and legal documents are logged and distributed immediately and accurately.
• Manage outbound shipping and mailing projects, including stuffing envelopes and coordinating with couriers.
• Assist with the physical load-in and load-out for large events, ensuring materials arrive on time.
• Monitor the organization’s general info email inbox, triaging inquiries to the correct department with a customer-service mindset.
• Serve as the primary point of contact for the Madison office front desk and main phone line, ensuring a professional, welcoming, and responsive experience for all callers and visitors.
• Complete ad-hoc administrative projects as assigned by the Operations & Logistics Manager.

Skills

Organization

Customer service mindset

Google Workspace

Communication

Collaboration

Tools

Gmail

Sheets

Docs

Job description

WisDems in Madison, WI is seeking an Operations Assistant to keep the headquarters running smoothly. You will manage the main phone line, greet visitors, and handle mail, inventory, and onboarding tasks, enabling staff to focus on campaigns.

The role involves coordinating logistics for Madison and Milwaukee HQ, supporting events, and triaging inquiries with a customer-service mindset. This is a hands-on, in-person position with a scheduled end date of November 13, 2026.