Front Desk & Office Experience Lead

Met Council; United States; On-site; USD 39,000 - 43,000; Full time

Benefits offered by this job

Major medical insurance

Dental insurance

Vision insurance

Pre tax commuter benefits

FSA

403b

Job summary

Met Council in New York City seeks an Office Experience Lead to own the front desk and create a welcoming environment. You will manage visitor flow, phones, mail, and office supplies, while building culture through events and traditions.

The role emphasizes hospitality, strong communication, and organization, with a Monday-Thursday schedule (8:00 AM–6:00 PM) to ensure a consistent, dependable office presence.

Qualifications

• High school diploma or equivalent.
• Previous reception/office admin or facilities support experience preferred.
• Proficiency with Microsoft Office Suite (Word, Excel, Outlook, Teams).
• Fluency in English (verbal and written); bilingual ability a plus.

Responsibilities

• Greet visitors and callers, own the first impression of Met Council.
• Manage front desk; answer calls, welcome visitors, and announce deliveries.
• Handle mail, packages, and office supplies; keep common areas clean and stocked.
• Coordinate conference room scheduling and event setup; support HR/IT onboarding.
• Maintain security and visitor log; assist with building access and security procedures.

Skills

Hospitality

Communication

Multitasking

Microsoft Office

Education

High school diploma

Tools

Microsoft Office Suite (Word Excel Outlook Teams)

Job description

Met Council in New York City seeks an Office Experience Lead to own the front desk and create a welcoming environment. You will manage visitor flow, phones, mail, and office supplies, while building culture through events and traditions.

The role emphasizes hospitality, strong communication, and organization, with a Monday-Thursday schedule (8:00 AM–6:00 PM) to ensure a consistent, dependable office presence.