Front Desk & Office Concierge – Growth Opportunities

IST Management Services, Inc.; Boston (MA); On-site; USD 30,000 - 32,000; Full time

Benefits offered by this job

Medical

Dental

Vision

STD

LTD

Life

401k

PTO

Pet Insurance

Bonus Incentives!

Job summary

IST Management Services, Inc. in Boston, MA is seeking a Front Desk/Receptionist to deliver professional customer service and support in a fast-paced office environment.

The role requires Word/Excel proficiency, hospitality experience, and strong communication skills; you will greet clients, manage conference rooms, and support facilities coordination. A 37.5-hour work week and benefits accompany this position.

Qualifications

• High School Diploma or GED required and authorization to work in the US.
• Proficiency in Word and Excel; MS Teams familiarity may be tested.
• Prior hospitality or customer service experience preferred.
• Excellent verbal and written communication skills.

Responsibilities

• Greet clients and visitors; direct calls to appropriate personnel.
• Provide professional customer service and support reception tasks.
• Manage conference room bookings and related catering/setup needs.
• Perform mailroom and light facilities duties; assist vendors as needed.
• Maintain logs and reporting; follow safety procedures and policies.
• Cross-train for related functions and assist as required.

Skills

Customer service

Hospitality

Communication

Teamwork

Attendance policy

Education

High School Diploma

Tools

Microsoft Word

Microsoft Excel

MS Teams

Job description

IST Management Services, Inc. in Boston, MA is seeking a Front Desk/Receptionist to deliver professional customer service and support in a fast-paced office environment.

The role requires Word/Excel proficiency, hospitality experience, and strong communication skills; you will greet clients, manage conference rooms, and support facilities coordination. A 37.5-hour work week and benefits accompany this position.