Front Desk & Office Assistant — Growth & Benefits

Faith Technologies Inc; Menasha (WI); On-site; USD 32,000 - 42,000; Full time

Job summary

Faith Technologies, Inc. is seeking a First Impression Specialist/Office Assistant to handle switchboard, greet visitors, and provide general information about the organization.

The role emphasizes customer service and administrative support in a dynamic environment. The position requires a high school diploma and 6 months to 1 year of related experience; strong PC skills and excellent communication are essential.

Qualifications

• Education: High School Diploma or GED
• Experience: 6 months to 1 year of related experience
• Travel: None
• Work Schedule: 7 AM–5 PM, Monday–Friday; overtime may be required

Responsibilities

• Performs daily switchboard operations and excellent guest/customer services.
• Maintains employee contact information databases.
• Greets visitors, determines purpose, and directs to appropriate destination.
• Manages switchboard afterhours services.
• Maintains parking/pass information and guidelines.
• Maintains company fob processes.
• Maintains the Service Binder and communicates changes to the overnight service.
• Transmits information or documents to internal and external customers.
• Provides general information about organization, departments, employees, or services.
• Provides excellent customer service to vendors and internal/external customers.
• Provides administrative assistance to Management, Supervisors, or branch/group personnel.
• Processes miscellaneous paperwork, invoices, and reports.
• Types, compiles, and completes miscellaneous documents/processes to support the team.
• Serves as main contact for reception and phones.
• Back up for mail processing and distribution.
• Assists with meeting/event preparation and setup.
• Coordinates Faith’s community/employee events.
• Performs other related duties; participates in hiring referrals and mentoring where appropriate.

Skills

Customer service

Reception

Data entry

Communication

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

Faith Technologies, Inc. is seeking a First Impression Specialist/Office Assistant to handle switchboard, greet visitors, and provide general information about the organization.

The role emphasizes customer service and administrative support in a dynamic environment. The position requires a high school diploma and 6 months to 1 year of related experience; strong PC skills and excellent communication are essential.