Front Desk & Communications Specialist

Bisihi; Hawaii; Hybrid; USD 28,000 - 40,000; Full time

Job summary

Bisihi is seeking an receptionist/administrative assistant to create a positive first impression. The role involves operating a telephone console, handling calls and routing messages, greeting visitors, sorting mail and faxes, and performing basic data entry and clerical tasks as needed.

The candidate must work well in a fast-paced environment with professional, courteous communication. The position emphasizes strong customer service, accurate typing, and the ability to follow procedures and

Qualifications

• Must have customer service skills relating to people in a professional and courteous manner.
• Excellent oral and written communication skills and the ability to follow instructions.
• Typing speed 35–45 words per minute.
• Basic knowledge of computer programs and office equipment.

Responsibilities

• Operate a telephone console and handle incoming, outgoing, and interoffice calls; route calls or messages to the appropriate person.
• Receive and announce all visitors.
• Sort incoming mail, correspondence and faxes for distribution.
• Perform Personal Lines data entry and routine clerical work as needed.

Skills

Customer service

Oral & written communication

Multitasking

Typing 35–45 wpm

MS Office / Office equipment

Tools

MS Office

Office equipment

Job description

This position creates a positive first impression for the agency. Responsibilities include operating a telephone console, handling incoming, outgoing, interoffice calls and routing calls or messages to appropriate individual. Receives and announces all visitors. Sorts incoming mail, correspondence and faxes for distribution. Performs Personal Lines data entry and routine clerical work as needed.

Minimum Qualifications:

• Must be able to work in a fast paced environment handling multiple tasks.
• Requires working to established procedures and meeting deadlines.
• Must have customer service skills relating to people in a professional and courteous manner in person and over the phone.
• Requires good oral and written communication skills and the ability to understand and carry out oral and written instructions.
• Must have basic knowledge of computer programs and office equipment.
• Type 35-45 wpm.

Other duties as required by the position.

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