Front Desk & Office Administrator – Resident Care

Weslaco Nursing & Rehabilitation Center; Encino Number 1 Colonia (TX); On-site; USD 30,000 - 42,000; Full time

Job summary

Weslaco Nursing & Rehabilitation Center is seeking a Receptionist to answer calls and direct residents, family members, visitors and staff to the appropriate personnel. The role supports the Administrator and Business Office to ensure efficient daily operations.

Key duties include mail distribution, accounts payable support, updating phone lists, and assisting with resident statements while contributing to resident care and staff development in a busy nursing facility.

Qualifications

• High School diploma or equivalent is required.
• Excellent oral/written communication skills.
• Knowledge of Microsoft Office (Word, Excel, Outlook).
• Excellent organizational and customer service skills.

Responsibilities

• Answer telephone calls in a timely and pleasant manner.
• Assist with mail distribution.
• Assist with general office duties as assigned by the Business Office Manager and/or facility Administrator.
• Responsible for accounts payable, collecting, processing and submitting invoices for payment in a timely manner.
• Assist with updating employee phone list as needed.
• Assist with mailing out monthly resident statements for room and board.
• Actively assist and participate in the enhancement of the lives of our residents through our dedicated approach to patient care and our census building program.
• Actively assist and participate in the development and retention of staff through recruitment, training and nurturing the employees of the nursing facility.
• Assists in verification of EPLS and OIG for vendors (initial, monthly & annually)
• Perform other duties and tasks as assigned by the Business Office Manager.

Skills

Communication skills

Customer service

Microsoft Office

Education

High School diploma or equivalent

Tools

Microsoft Word

Excel

Outlook

Job description

Weslaco Nursing & Rehabilitation Center is seeking a Receptionist to answer calls and direct residents, family members, visitors and staff to the appropriate personnel. The role supports the Administrator and Business Office to ensure efficient daily operations.

Key duties include mail distribution, accounts payable support, updating phone lists, and assisting with resident statements while contributing to resident care and staff development in a busy nursing facility.