Front Desk & Office Administrator - Customer Care

CSN Collision; Town of Springville (WI); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Competitive compensation

Paid time off and holidays

Ongoing training and professional dev.

Supportive team environment

Career growth opportunities

Health benefits (medical)

Telehealth plan

Retirement plan

Job summary

Art City Auto Body is seeking a professional Receptionist to be the first point of contact for customers, insurance partners, and vendors. This role focuses on delivering an exceptional customer experience while supporting administrative functions of the collision repair facility.

You will greet customers, answer calls, schedule appointments, maintain records, and assist with administrative tasks. A friendly, organized individual with strong communication skills will thrive in this fast-paced

Qualifications

• High school diploma or equivalent.
• Receptionist, customer service, or administrative experience preferred.
• Strong verbal and written communication skills.
• Excellent organizational and multitasking abilities.
• Proficiency with Microsoft Office and general computer applications.
• Professional appearance and positive attitude.
• Ability to work in a fast-paced environment while maintaining attention to detail.
• On time and reliable.
• Full time
• Team player

Responsibilities

• Greet customers in a friendly and professional manner.
• Manage incoming calls and direct inquiries.
• Schedule appointments and assist with intake of repair-related information.
• Maintain customer records and ensure documentation is accurate.
• Receive and distribute mail, deliveries, and other correspondence.
• Assist with data entry, filing, and report preparation.
• Coordinate communication between customers, technicians, estimators, and insurance partners.
• Support reception area cleanliness and organization.
• Assist service advisors with A/R & Final bills.

Skills

Communication skills

Organizational skills

Customer service

Multitasking

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Art City Auto Body is seeking a professional Receptionist to be the first point of contact for customers, insurance partners, and vendors. This role focuses on delivering an exceptional customer experience while supporting administrative functions of the collision repair facility.

You will greet customers, answer calls, schedule appointments, maintain records, and assist with administrative tasks. A friendly, organized individual with strong communication skills will thrive in this fast-paced