Front Desk & Admin Specialist — Elite Auto Body

CSN Collision; United States; On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Paid time off

Health insurance

Telehealth plan

Retirement plan

Professional development

Job summary

Art City Auto Body in the United States is seeking a professional, organized receptionist to be the first point of contact for customers, insurance partners, and vendors.

This role supports the administrative functions in the collision repair facility, greeting guests, handling calls, scheduling appointments, maintaining records, and assisting service advisors with billing and coordination. If you enjoy helping people and keeping a busy front desk running smoothly, we'd love to hear from you.

Qualifications

• High school diploma or equivalent.
• Previous receptionist, customer service, or administrative experience preferred.
• Strong verbal and written communication skills.
• Excellent organizational and multitasking abilities.

Responsibilities

• Greet customers in person and over the phone.
• Manage incoming calls and direct inquiries to the appropriate team members.
• Schedule appointments and assist with intake of repair-related information.
• Maintain customer records and ensure documentation is accurate and up to date.
• Receive and distribute mail, deliveries, and other correspondence.
• Assist with administrative tasks including data entry, filing, and report preparation.
• Coordinate communication between customers, technicians, estimators, and insurance partners.
• Support the team in maintaining a clean, organized reception area.
• Handle customer concerns professionally and escalate issues when appropriate.
• Assign jobs to service advisors.
• Assist Service advisors with A/R & Final Bills

Skills

Customer service

Organizational skills

Communication

Team player

Multi-tasking

Education

High school diploma

Tools

Microsoft Office

Job description

Art City Auto Body in the United States is seeking a professional, organized receptionist to be the first point of contact for customers, insurance partners, and vendors.

This role supports the administrative functions in the collision repair facility, greeting guests, handling calls, scheduling appointments, maintaining records, and assisting service advisors with billing and coordination. If you enjoy helping people and keeping a busy front desk running smoothly, we'd love to hear from you.