Receptionist/Office Administrator

CSN Collision; Town of Springville (WI); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Competitive compensation

Paid time off and holidays

Ongoing training and professional dev.

Supportive team environment

Career growth opportunities

Health benefits (medical)

Telehealth plan

Retirement plan

Job summary

Art City Auto Body is seeking a professional Receptionist to be the first point of contact for customers, insurance partners, and vendors. This role focuses on delivering an exceptional customer experience while supporting administrative functions of the collision repair facility.

You will greet customers, answer calls, schedule appointments, maintain records, and assist with administrative tasks. A friendly, organized individual with strong communication skills will thrive in this fast-paced

Qualifications

• High school diploma or equivalent.
• Receptionist, customer service, or administrative experience preferred.
• Strong verbal and written communication skills.
• Excellent organizational and multitasking abilities.
• Proficiency with Microsoft Office and general computer applications.
• Professional appearance and positive attitude.
• Ability to work in a fast-paced environment while maintaining attention to detail.
• On time and reliable.
• Full time
• Team player

Responsibilities

• Greet customers in a friendly and professional manner.
• Manage incoming calls and direct inquiries.
• Schedule appointments and assist with intake of repair-related information.
• Maintain customer records and ensure documentation is accurate.
• Receive and distribute mail, deliveries, and other correspondence.
• Assist with data entry, filing, and report preparation.
• Coordinate communication between customers, technicians, estimators, and insurance partners.
• Support reception area cleanliness and organization.
• Assist service advisors with A/R & Final bills.

Skills

Communication skills

Organizational skills

Customer service

Multitasking

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Art City Auto Body is seeking a professional, organized, and customer-focused Receptionist to be the first point of contact for customers, insurance partners, and vendors. This role plays a key part in creating an exceptional customer experience while supporting the administrative functions of the collision repair facility.

Key Responsibilities

• Greet customers in a friendly and professional manner, both in person and over the phone.
• Manage incoming calls and direct inquiries to the appropriate team members.
• Schedule appointments and assist with intake of repair-related information.
• Maintain customer records and ensure documentation is accurate and up to date.
• Receive and distribute mail, deliveries, and other correspondence.
• Assist with administrative tasks including data entry, filing, and report preparation.
• Coordinate communication between customers, technicians, estimators, and insurance partners.
• Support the team in maintaining a clean, organized, and welcoming reception area.
• Handle customer concerns professionally and elevate issues when appropriate.
• Assign jobs to service advisors
• Assist Service advisors with A/R & Final Bills

Why Join Art City Auto Body?

At Art City Auto Body, this isn’t your typical collision repair shop. We’ve built a high-end, white-glove repair facility designed around craftsmanship, professionalism, and an exceptional customer experience. From luxury and exotic vehicles to timeless classics and everyday drivers, every vehicle is treated with the same attention to detail and uncompromising standard of quality.

Our facility reflects that standard. We work out of a beautiful, state-of-the‑art building that was designed to make a statement—from our sophisticated, modern front office to our clean, professional production environment. It’s a workplace we’re proud of and one our employees can be proud to represent.

Our Receptionist/Office admin is often the first and last impression a customer receives, making this role essential to our success. If you enjoy helping people, staying organized, and being part of a collaborative team, we'd love to hear from you.

Requirements

• High school diploma or equivalent.
• Previous receptionist, customer service, or administrative experience preferred.
• Strong verbal and written communication skills.
• Excellent organizational and multitasking abilities.
• Proficiency with Microsoft Office and general computer applications.
• Professional appearance and positive attitude.
• Ability to work in a fast‑paced environment while maintaining attention to detail.
• On time and reliable.
• Full time
• Works well with others/team player

Benefits

• Competitive compensation
• Paid time off and holidays
• Ongoing training and professional development
• Supportive team environment
• Opportunities for career growth within a respected collision repair organization
• Paid Health Medical/Clinic membership
• Paid Telehealth plan
• Personalized retirement plan, wealth advisor & tax strategy