Front Desk/Office Administrator

The HT Group; Rosedale (TX); On-site; USD 18,000 - 25,000; Part time

Job summary

The HT Group is seeking a dependable Front Desk/Office Administrator to support daily office operations at our Beaumont location. You will be the first point of contact for customers and provide administrative support across multiple departments.

Responsibilities include handling calls, greeting visitors, processing payments, maintaining files, and supporting AP/AR as needed. The role offers contract-to-hire potential with growth opportunities.

Qualifications

• 1+ year of administrative, receptionist, customer service, or office support experience preferred.
• Proficiency with Microsoft Office and Outlook
• Ability to understand and follow both simple and complex instructions and take initiative
• Dependable, self-motivated, and comfortable working independently
• Willingness to ask questions, seek clarification, and proactively resolve customer inquiries
• Ability to lift up to 30 pounds occasionally

Responsibilities

• Answer and direct incoming calls using professional, courteous phone etiquette
• Greet and assist walk-in customers promptly, providing attentive front desk service
• Maintain consistent front desk coverage by coordinating with other office staff
• Process customer payments, maintain account records, and assist with collections follow-ups and reminders
• Enter new customer accounts and service jobs into the system
• Generate and assign work orders, process account updates, cancellations, and test mode requests
• Maintain accurate electronic customer files, distribute mail, and ensure messages are delivered appropriately
• Provide administrative support to Accounts Payable and Accounts Receivable as needed
• Manage daily tasks, deadlines, and follow-ups using calendars, reminders, and organizational tools
• Follow established office procedures, take ownership of assigned responsibilities, and complete tasks accurately and timely

Skills

Admin experience

Phone etiquette

Attention to detail

Follow instructions

Independent work

Customer service

Lift 30 lbs

Tools

Microsoft Office

Outlook

Job description

Front Desk/Office Administrator (BH-20637)

Location Beaumont, United States Sector Admin & Secretarial Salary 15.50 US per hour

The HT Group is seeking a dependable and customer-focused Front Desk/Office Administrator to support daily office operations in a fast-paced service environment. This individual will serve as the first point of contact for customers while providing administrative support to multiple departments. The ideal candidate will demonstrate excellent phone etiquette, strong attention to detail, personal accountability, and the ability to follow both simple and complex instructions with minimal supervision.

• Employment Type: Contract-to-hire
• Schedule: Monday–Friday, 8:00 AM–5:00 PM
• Starting Pay: $15.50/hour
• Growth: Opportunity for compensation increases within the first year

Responsibilities:

• Answer and direct incoming calls using professional, courteous phone etiquette
• Greet and assist walk-in customers promptly, providing attentive front desk service
• Maintain consistent front desk coverage by coordinating with other office staff
• Process customer payments, maintain account records, and assist with collections follow-ups and reminders
• Enter new customer accounts and service jobs into the system
• Generate and assign work orders, process account updates, cancellations, and test mode requests
• Maintain accurate electronic customer files, distribute mail, and ensure messages are delivered appropriately
• Provide administrative support to Accounts Payable and Accounts Receivable as needed
• Manage daily tasks, deadlines, and follow-ups using calendars, reminders, and organizational tools
• Follow established office procedures, take ownership of assigned responsibilities, and complete tasks accurately and timely

Requirements:

• 1+ year of administrative, receptionist, customer service, or office support experience preferred
• Proficiency with Microsoft Office and Outlook
• Ability to understand and follow both simple and complex instructions and take initiative
• Dependable, self-motivated, and comfortable working independently
• Willingness to ask questions, seek clarification, and proactively resolve customer inquiries
• Ability to lift up to 30 pounds occasionally

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