Medical Front Desk Receptionist

assist point; Beaumont (TX); On-site; USD 21,000 - 28,000; Full time

Job summary

Assist Point in Beaumont, TX is hiring a Medical Front Desk Receptionist to be the first contact for patients, delivering friendly service and handling administrative tasks in a fast-paced healthcare setting.

The role requires excellent communication, attention to detail, proficiency with EHR systems and MS Office, and the ability to multitask while maintaining confidentiality and a welcoming environment.

Qualifications

• High school diploma or equivalent required; medical office cert is a plus.
• Experience as a receptionist or admin assistant in medical setting preferred.
• Familiar with EHR systems and medical terminology.
• Excellent interpersonal and communication skills.
• Discretion handling sensitive information.
• Strong organizational skills and attention to detail.
• Proficient with Microsoft Office and basic computer skills.

Responsibilities

• Greet and check in patients, creating a welcoming, professional front desk presence.
• Answer and direct calls promptly and courteously.
• Schedule and confirm appointments using an EHR system.
• Verify insurance info and collect co-pays.
• Maintain accurate patient records and update details.
• Coordinate with staff to ensure smooth patient flow.
• Handle inquiries and escalate issues as needed.
• Prepare patient paperwork before appointments.
• Keep front desk area clean and organized.

Skills

Interpersonal skills

Communication

Multitasking

Discretion

Organizational skills

Microsoft Office proficiency

EHR familiarity

Customer service oriented

Education

High school diploma or equivalent

Certification in medical office administration

Tools

EHR systems

Microsoft Office

Job description

We are seeking a friendly and organized Medical Front Desk Receptionist to join our healthcare team in Beaumont, TX. The ideal candidate will be the first point of contact for patients, providing exceptional customer service while managing administrative tasks efficiently. This role requires excellent communication skills, attention to detail, and the ability to multitask in a fast-paced medical environment.

Key Responsibilities

• Greet and check in patients upon arrival, ensuring a welcoming and professional atmosphere.
• Answer and direct incoming phone calls promptly and courteously.
• Schedule and confirm patient appointments using electronic health record (EHR) systems.
• Verify patient insurance information and collect co-pays or payments as required.
• Maintain accurate patient records and update personal and insurance information as needed.
• Coordinate with medical staff to ensure smooth patient flow and timely communication.
• Handle patient inquiries and resolve issues or escalate to appropriate personnel.
• Prepare and organize patient paperwork and forms prior to appointments.
• Maintain a clean and organized front desk area.

Qualifications

• High school diploma or equivalent required; additional certification in medical office administration is a plus.
• Previous experience as a receptionist or administrative assistant in a medical or healthcare setting preferred.
• Familiarity with electronic health record (EHR) systems and medical terminology.
• Strong interpersonal and communication skills.
• Ability to handle sensitive and confidential information with discretion.
• Excellent organizational skills and attention to detail.
• Proficient in Microsoft Office Suite (Word, Excel, Outlook) and basic computer skills.
• Ability to multitask and work efficiently under pressure.

This position is based in a medical office environment in Beaumont, TX. The role involves frequent interaction with patients, medical staff, and insurance providers. The Medical Front Desk Receptionist will work standard office hours with occasional flexibility as needed.