Front Desk & Office Admin Specialist

Cynet Systems; Buffalo (NY); On-site; USD 30,000 - 32,000; Full time

Job summary

Cynet Systems in Buffalo, NY is seeking an office assistant to support counseling staff with clerical tasks and data entry to ensure compliance across participant cases.

The role involves opening new cases, verifying appointments, filing both paper and electronic documents, processing mail, and assisting with service authorizations. You will also handle reception duties and respond to inquiries about organizational services.

Qualifications

• Ability to perform data entry and error resolution in existing participant cases to ensure compliance.
• Ability to open new cases and verify appointments.
• Ability to file paper and electronic documents.
• Ability to assist with and create authorizations for service.
• Ability to send communications via email and US Mail.
• Ability to perform mail clerk duties including processing incoming and outgoing mail.
• Ability to monitor office supply inventory.
• Ability to perform reception duties including answering phones and greeting participants.
• Ability to answer general questions regarding organizational services.
• Ability to take on other reasonable administrative and clerical duties as needed.

Responsibilities

• Act as an office assistant for the counseling staff to assist with clerical tasks.
• Ensure compliance through data entry and error resolution in participant cases.
• Manage the opening of new cases and verification of appointments.
• Maintain filing systems for both paper and electronic documentation.
• Create and assist with service authorizations.
• Handle all incoming and outgoing mail correspondence.
• Monitor and maintain office supply inventory levels.
• Provide reception coverage by answering phones and greeting visitors.
• Respond to general inquiries regarding the organization's services.

Skills

Data Entry

Clerical Support

Filing

Reception

Inventory Monitoring

Customer Service

Administrative Support

Job description

Cynet Systems in Buffalo, NY is seeking an office assistant to support counseling staff with clerical tasks and data entry to ensure compliance across participant cases.

The role involves opening new cases, verifying appointments, filing both paper and electronic documents, processing mail, and assisting with service authorizations. You will also handle reception duties and respond to inquiries about organizational services.