Client Services Specialist — Front Desk & Admin Support

Centennial Mental Health Center Incorporated; Elizabeth (CO); On-site; USD 25,000 - 30,000; Full time

Job summary

Centennial Mental Health Center Incorporated is seeking an Office Assistant to greet clients, manage check-ins, and coordinate scheduling at the main clinic in Colorado. The role requires professional communication, accurate data entry, and proficient use of MS Office tools.

Collaboration with the billing team and care staff is essential for smooth daily operations. Responsibilities include handling payments, deposits, and basic clerical tasks while supporting a multi-service environment

Qualifications

• High school diploma or GED required; QMAP certification within 90 days.
• 2+ years of prior experience working in a public office setting preferred.
• Strong communication and professional image required.
• Experience with electronic health records (EHR) preferred.

Responsibilities

• Greet clients face-to-face or by phone in a pleasant and professional manner.
• Check-in clients for a single service line: medical, substance use disorder, or mental health.
• Record client arrival times and monitor waiting area.
• Direct clients to Billing Department for financial assistance.
• Schedule client appointments and manage reminders.
• Process payments and maintain cash deposits per policy.

Skills

Prioritization

Communication

Time management

EHR experience

Teamwork

MS Office Proficiency

Education

High school diploma or GED

QMAP Certification within 90 days

Experience in public office setting

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Centennial Mental Health Center Incorporated is seeking an Office Assistant to greet clients, manage check-ins, and coordinate scheduling at the main clinic in Colorado. The role requires professional communication, accurate data entry, and proficient use of MS Office tools.

Collaboration with the billing team and care staff is essential for smooth daily operations. Responsibilities include handling payments, deposits, and basic clerical tasks while supporting a multi-service environment