Front Desk & Office Admin: Schedule Service Calls

generator-supercenter-careers; Pensacola (FL); On-site; USD 26,000 - 38,000; Full time

Benefits offered by this job

Competitive salary

Opportunity for advancement

Training & development

Paid time off

Job summary

Generator Supercenter in Pensacola, FL is seeking a receptionist who bridges the gap between field technicians and customers, converting inquiries into scheduled service calls. The role includes welcoming visitors, answering phones, and entering customer information into the system to support efficient appointment scheduling.

The position also encompasses accounts payable tasks such as entering invoices, making deposits, monitoring supplies, and maintaining general office inventory.

Responsibilities

• Bridge inquiries from customers to service calls by coordinating with field technicians.
• Front desk duties with a strong focus on customer service: answer questions, answer phones, greet visitors, and enter customer info into the system.
• Schedule appointments, log all customer interactions, take detailed messages, and manage correspondence.
• Ensure reception and common areas are clean and presentable.
• Assist with accounts payable tasks: entering invoices, processing deposits, monitoring supplies and general office inventory.

Job description

Generator Supercenter in Pensacola, FL is seeking a receptionist who bridges the gap between field technicians and customers, converting inquiries into scheduled service calls. The role includes welcoming visitors, answering phones, and entering customer information into the system to support efficient appointment scheduling.

The position also encompasses accounts payable tasks such as entering invoices, making deposits, monitoring supplies, and maintaining general office inventory.