Front Desk/Night Audit - Hampton Inn - Buffalo

Integral Hospitality Solutions, LLC; Buffalo (TX); On-site; USD 28,000 - 35,000; Full time

Job summary

Join a leading hospitality company as a Front Desk/Night Audit at Hampton Inn in Buffalo, Texas. In this full-time position, you'll be responsible for welcoming guests and ensuring a smooth guest experience. Ideal candidates will have strong customer service skills and a commitment to improving efficiency. The role offers opportunities for growth in the hospitality field.

Qualifications

• Previous experience in customer service or front desk service.
• Ability to build rapport with guests.
• Strong organizational skills.
• Excellent written and verbal communication skills.

Responsibilities

• Register and assign rooms to guests.
• Confirm phone and online reservations.
• Respond to guest needs and complaints.
• Collect payment from departing guests.
• Keep records of occupied rooms and guests.
• Run overnight audits and reporting.

Skills

Customer Service

Organization

Communication

Job description

Join us to apply for the Front Desk/Night Audit - Hampton Inn - Buffalo role at Integral Hospitality Solutions, LLC.

We are seeking a Front Desk/Night Audit to become a part of our team! You will accommodate patrons and identify areas of improvement to increase efficiency.

Responsibilities:

• Register and assign rooms to guests
• Confirm phone and online reservations
• Respond to guest needs, requests, and complaints
• Collect payment from departing guests
• Keep records of occupied rooms and guests
• Communicate pertinent guest information to designated departments
• Run overnight audits and reporting

Qualifications:

• Previous experience in customer service, front desk service, or related fields
• Ability to build rapport with guests
• Strong organizational skills
• Excellent written and verbal communication skills

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Management and Manufacturing

Industries

• Hospitality

This job posting is active and currently accepting applications.