NIGHT AUDITOR - Hampton Inn Parker

ADP, Inc.; Parker (AZ); On-site; USD 32,000 - 42,000; Full time

Job summary

ADP, Inc. in Parker, AZ is seeking a Night Auditor with at least 1 year of night audit experience and 3 years in hotel front office. A High School diploma or higher is required.

This full-time role covers the night shift and involves supervising Night Shift staff and ensuring accurate daily reports. The ideal candidate will be proficient with PMS systems and able to train front desk personnel, maintain lobby appearance, and act as MOD when needed.

Qualifications

• 1 year of night audit experience required.
• 3 years hotel front office experience required.
• High School diploma or higher required.

Responsibilities

• Ensure completion of all front office and night audit duties.
• Direct and coordinate Night Shift staff activities.
• Analyze day's operating results and perform end-of-day duties.
• Conduct Night Audit per standards; Operations analysis & reporting.
• Handle accounts payable/receivable and direct billing.
• Prepare end-of-day statistics and labor hours.

Skills

Night audit

Front desk operations

Team supervision

daily reporting

Education

High School diploma

Tools

Brand's PMS system

Quore Property Management System

Simple Hotel data system

Job description

If you are a Night Auditor with 1 year of experience and 3 years Hotel front office experience with a High School diploma or higher-level education and prepare to work the Night Shift, this may be the opportunity for you!

Key Responsibilities

• Ensure proper completion of all front office and night audit duties.
• Direct and coordinate the activities of all Nights Shift staff.
• Effectively, properly and accurately analyze the days operating results and perform daily assigned duties including:
• Conduct the Night Audit in accordance with the Greens standards
• Operations Analysis & Reporting:
• Accounts Payable
• Accounts Receivable and direct billing
• End of day statistics
• Labor hours
• Front office room inspection reports
• Newspaper review for lead generation
• Ensure the proper appearance of the lobby and all public areas, including the complimentary breakfast area.
• Act as the Manager on Duty (MOD).

The ideal candidate will:

• Be proficient in the use of the Brands property management system as well as the Quore Property Management System and be able to train front desk personnel on the system.
• Be proficient and a champion of the Simple Hotel property data system.
• Have a good understanding of all of hotel operating procedures.
• Review front office communications logs.
• Supervise delegated responsibilities and follows up.
• Be able to use all front office equipment such as the credit card machine, copier, and fax.
• Inform the General Manager of any unique situations or unusual developments in front office operations.
• Understand the Chart of Accounts.
• Process reservations by mail, telephone, fax, and central reservation systems referrals.
• Process reservations received from sales office and other hotel departments.
• Be knowledgeable of room types and offered rate plans.
• Fully understand the hotel’s franchise policy on guaranteed reservations and no-shows.
• Promote goodwill by being courteous, friendly, and helpful to guests, managers, and all other associates.

What are we looking for?

To fulfill this role successfully, you must possess the following minimum qualifications and experience:

• Pleasing personality
• Good team player
• Good listener
• Well-groomed and professional appearance.
• Open with praise, discrete with criticism.