Bilingual Member Services Specialist | Front Desk & Sales

Epic Crunch Jobs; Pearland (TX); Hybrid; USD 19,000 - 26,000; Full time

Benefits offered by this job

Free Crunch Fitness membership

Career advancement opportunities

Job summary

Crunch Fitness - Undefeated Tribe in Pearland, TX is seeking a Bilingual Member Services Representative. You will be the friendly face of the club, handling membership sales, check-ins, and product promotions while delivering outstanding customer service to members and guests.

You will also answer phones, manage front desk operations, support club cleanliness, and promote programs such as group fitness and tanning.

Qualifications

• Bilingual communication across members and staff.
• Customer service experience is expected.
• Experience handling memberships, check-ins, and promotions is a plus.

Responsibilities

• Be the face of the club, delivering warm, welcoming service to members and guests.
• Assist with membership sales, check-ins, and product promotions.
• Answer phones and manage front desk operations; support cleanliness and program promotion (group fitness, tanning).
• Help enroll new members and keep the club “grand-opening ready” each day.

Skills

Bilingual

Customer service

Membership sales

Front desk

Phone handling

Promotions

Job description

Crunch Fitness - Undefeated Tribe in Pearland, TX is seeking a Bilingual Member Services Representative. You will be the friendly face of the club, handling membership sales, check-ins, and product promotions while delivering outstanding customer service to members and guests.

You will also answer phones, manage front desk operations, support club cleanliness, and promote programs such as group fitness and tanning.