Front Desk & Membership Sales Ambassador

Orange Theory Fitness; Greeley (CO); On-site; USD 23,000 - 32,000; Full time

Job summary

Orange Theory Fitness in Greeley, CO is seeking a Member Ambassador to support front-of-house studio operations and drive sales of memberships, packages, and retail. You will greet guests, process transactions, and execute referral programs while collaborating with the fitness team.

The role requires a passion for health and fitness, strong customer service, and the ability to work evenings and weekends. Prior sales experience is a plus, with a focus on meeting KPIs in a fast-paced studio

Qualifications

• Excellent interpersonal and customer service skills.
• Solid verbal and written communication skills.
• Detail-oriented and extremely organized; able to multi-task.

Responsibilities

• Achieves daily, weekly and monthly sales and membership goals.
• Establishes and maintains an effective referral program.
• Maintains accurate records using established OTF sales systems.
• Conducts telephone inquiries/follow up calls/customer care calls.
• Leads OTF studio previews with prospects and/or fitness program holders.
• Greets members and guests promptly, enthusiastically and with a smile.
• Maintains an organized lobby/front desk area.
• Processes accurate cash and credit card transactions.
• Delivers timely follow up and follow through with prospective clients.
• Responds to member requests and concerns with urgency.

Skills

Customer service

Verbal communication

Written communication

Detail oriented

Multi-tasking

MS Office

Team environment

Education

High School Diploma

Job description

Orange Theory Fitness in Greeley, CO is seeking a Member Ambassador to support front-of-house studio operations and drive sales of memberships, packages, and retail. You will greet guests, process transactions, and execute referral programs while collaborating with the fitness team.

The role requires a passion for health and fitness, strong customer service, and the ability to work evenings and weekends. Prior sales experience is a plus, with a focus on meeting KPIs in a fast-paced studio