Front Desk Member Services Specialist

Excel Fitness; Austin (TX); Hybrid; USD 24,000 - 36,000; Part time

Job summary

Excel Fitness in Parmer, Austin, TX is seeking a part-time Member Services Rep Front Desk to greet members, process check-ins, handle cash and POS transactions, and support daily club operations with a friendly, professional attitude.

You will monitor club cleanliness, manage member information on tablets, ensure policies are followed, and assist with membership promotions and events, while learning current Excel Fitness standards and safety procedures.

Qualifications

• High School diploma or equivalent is required.
• Strong customer service and communication skills.
• Proficient in Microsoft Office and Excel; familiar with POS systems.

Responsibilities

• Greet members and manage check-ins.
• Monitor club cleanliness and atmosphere.
• Input and update member information on tablets and POS.
• Maintain cash drawers and balance daily; handle transactions.
• Enforce club policies and assist with promotions and events.

Skills

Customer service

Communication

Team orientation

Microsoft Office

Excel

Cash handling

POS experience

Education

High School Diploma or equivalent

Tools

POS system

Tablet

Job description

Excel Fitness in Parmer, Austin, TX is seeking a part-time Member Services Rep Front Desk to greet members, process check-ins, handle cash and POS transactions, and support daily club operations with a friendly, professional attitude.

You will monitor club cleanliness, manage member information on tablets, ensure policies are followed, and assist with membership promotions and events, while learning current Excel Fitness standards and safety procedures.