Front Desk & Member Services Pro - Free Gym Membership

Crunch Fitness - Undefeated Tribe; Austin (TX); Sur place; USD 22 000 - 30 000; Plein temps

Avantages offerts par ce poste

PTO

Subsidized health insurance coverage (

Free gym membership

Résumé du poste

Crunch Fitness - Undefeated Tribe in Austin is seeking a Member Services Representative to provide outstanding customer service to club members and staff. The role centers on welcoming members, processing check-ins, promoting programs, and supporting enrollment efforts.

You will help maintain a clean, organized front desk and assist with promotions and guest experiences. The position emphasizes a friendly, energetic, service-oriented approach, with opportunities for growth as the franchise

Qualifications

• Minimum 1 year of experience in a service-oriented position preferred.
• Ability to communicate effectively and demonstrate proficiency in reading and writing skills required.
• Strong customer service orientation.
• CPR/AED certification required (can be obtained within 30 days of hire)

Responsabilités

• Greets members and guests with enthusiasm and delivers courteous front desk service.
• Assists with membership, retail and tanning product sales.
• Promotes membership privileges including tanning, group fitness, and childcare.
• Supports new member enrollment and guest conversion to meet targets.
• Maintains a clean, organized front desk and lobby; handles check-ins and phone inquiries.

Connaissances

Customer service

Communication

CPR/AED

Formation

High school diploma or GED

Description du poste

Crunch Fitness - Undefeated Tribe in Austin is seeking a Member Services Representative to provide outstanding customer service to club members and staff. The role centers on welcoming members, processing check-ins, promoting programs, and supporting enrollment efforts.

You will help maintain a clean, organized front desk and assist with promotions and guest experiences. The position emphasizes a friendly, energetic, service-oriented approach, with opportunities for growth as the franchise