Front Desk & Member Services Lead

Crunch Fitness; Saint Paul (MN); On-site; USD 21,000 - 26,000; Part time

Benefits offered by this job

Free gym membership

Competitive pay

Career advancement opportunities

Job summary

Crunch Fitness - Undefeated Tribe in Saint Paul, MN is seeking a Member Services Representative to be the face of the club. You’ll greet members, assist with membership sales, check-ins, and product promotions while delivering outstanding customer service and meeting service level expectations.

You’ll help with front desk operations, promote group fitness and tanning programs, and keep the club ready for daily operations.

Qualifications

• Minimum 1 year of experience in a service-oriented role.
• Effective communication and proficiency in reading and writing required.
• CPR/AED certification required within 30 days of hire.
• High school diploma or GED required.

Responsibilities

• Greets members & guests with enthusiasm and engages with Crunch SLA standards.
• Assists with membership, retail and tanning product sales.
• Promotes membership privileges including tanning, group fitness, small group training and childcare.
• Delivers on new member enrollment expectations and guest conversions.
• Answers phones professionally and maintains a clean, organized front desk.

Skills

Customer service

Communication

Reading & writing

Education

High school diploma or GED

CPR/AED certification

Job description

Crunch Fitness - Undefeated Tribe in Saint Paul, MN is seeking a Member Services Representative to be the face of the club. You’ll greet members, assist with membership sales, check-ins, and product promotions while delivering outstanding customer service and meeting service level expectations.

You’ll help with front desk operations, promote group fitness and tanning programs, and keep the club ready for daily operations.