Front Desk & Member Services Concierge

Rally Credit Union; Allen (TX); Vor Ort; USD 21.000 - 26.000; Vollzeit

Zusammenfassung

Rally Credit Union in Allen, TX is seeking a friendly Lobby Concierge to greet members, guide them to the right staff, and introduce products and services that fit their financial needs. You will also assist with ATM/ITM machines and e-services, providing backup clerical support to ensure timely service delivery.

This role emphasizes strong communication, timely responses, and adherence to regulatory requirements.

Qualifikationen

• 6 months customer service or reception experience.
• Credit union or financial experience preferred.
• High School Diploma or GED required.

Aufgaben

• Greet members and route to appropriate staff.
• Assist members with ATM/ITM, debit card use, and e-services.
• Maintain lobby area neat with signs and signage.
• Respond to member questions about accounts and services.
• Support branch operations and clerical duties as needed.
• Follow BSA/AML compliance requirements.
• Complete and forward data and documents as requested.

Kenntnisse

Customer service

Reception

Relationship building

Ausbildung

High School Diploma or GED

Jobbeschreibung

Rally Credit Union in Allen, TX is seeking a friendly Lobby Concierge to greet members, guide them to the right staff, and introduce products and services that fit their financial needs. You will also assist with ATM/ITM machines and e-services, providing backup clerical support to ensure timely service delivery.

This role emphasizes strong communication, timely responses, and adherence to regulatory requirements.