Front Desk Member Experience Specialist

Planet Fitness, Inc.; Tulsa (OK); On-site; USD 25,000 - 40,000; Full time

Benefits offered by this job

Free uniforms

Health insurance

Paid time off

Parental leave

Training & development

Vision insurance

Wellness resources

Company parties

Dental insurance

Job summary

Planet Fitness, Inc. is seeking a frontline Team Player at our Tulsa-area clubs. You will welcome members, process sign-ups, update accounts, and maintain a clean facility while delivering exceptional service. Training is provided, and opportunities for advancement exist as part of a fast-growing, member-focused team.

This full-time position requires 18+ and a High School diploma. The role emphasizes reliability, teamwork, and a positive, professional demeanor in a dynamic fitness environment.

Qualifications

• Excellent customer service and interpersonal skills.
• Positive attitude and reliability are essential.
• Punctuality and professionalism required.

Responsibilities

• Provide an exceptional customer service experience.
• Check members into the system.
• Give tours and assist with new account sign-up.
• Update member accounts as needed.
• Answer questions and escalate issues when necessary.
• Maintain cleanliness across the facility.
• Close shift and manage end-of-day banking.

Skills

Customer service

Positive attitude

Punctuality

Diplomacy

High school diploma

18+ years old

Education

High School diploma/GED

Job description

Planet Fitness, Inc. is seeking a frontline Team Player at our Tulsa-area clubs. You will welcome members, process sign-ups, update accounts, and maintain a clean facility while delivering exceptional service. Training is provided, and opportunities for advancement exist as part of a fast-growing, member-focused team.

This full-time position requires 18+ and a High School diploma. The role emphasizes reliability, teamwork, and a positive, professional demeanor in a dynamic fitness environment.