Member Experience Specialist

Excel Fitness; Tulsa (OK); On-site; USD 17,000 - 22,000; Full time

Job summary

Excel Fitness in Tulsa, OK seeks a Team Player to maintain cleanliness, assist members, and support club operations. You will balance cash drawers, update member data, and help promote memberships while upholding Planet Fitness brand standards.

The role requires strong communication, reliability, and the ability to stand long periods. Training and safety certifications are required before working alone.

Qualifications

• Must be at least 18 years old.
• High School Diploma or equivalent required.
• CPR and AED certifications required before working alone.

Responsibilities

• Maintain club cleanliness and atmosphere.
• Input and update member information into tablets and POS.
• Audit and balance cash drawers daily.
• Assist GM/AM with membership promotions and initiatives.
• Ensure compliance with club policies and laws.
• Provide a safe environment and high member service.

Skills

Customer service

Communication

Teamwork

Microsoft Office

Excel

Education

High School Diploma

Tools

CPR certification

AED certification

Job description

Excel Fitness in Tulsa, OK seeks a Team Player to maintain cleanliness, assist members, and support club operations. You will balance cash drawers, update member data, and help promote memberships while upholding Planet Fitness brand standards.

The role requires strong communication, reliability, and the ability to stand long periods. Training and safety certifications are required before working alone.