Front Desk & Member Experience Specialist

EASY MILE US LLC; Tigard (OR); On-site; USD 29,000 - 36,000; Full time

Job summary

Planet Fitness in Tigard, Oregon, is hiring a Front Desk Associate to warmly welcome members and guests while supporting daily operations and ensuring a clean, organized club environment.

You will assist with membership options, handle check-ins, and promote services, including personal training and memberships. The role requires strong customer service, communication, and teamwork skills in a fast-paced setting.

Qualifications

• Prior customer service experience preferred.
• Strong communication and interpersonal skills.
• Basic computer skills.

Responsibilities

• Greet members and guests in a welcoming, professional manner.
• Assist with membership inquiries, billing, and check-ins.
• Maintain clean front desk and club areas, including locker rooms and bathrooms.
• Promote available services and memberships.
• Collaborate with team to ensure smooth daily operations.

Skills

Customer service experience

Communication skills

Interpersonal skills

Basic computer skills

Education

High school diploma or equivalent

Job description

Planet Fitness in Tigard, Oregon, is hiring a Front Desk Associate to warmly welcome members and guests while supporting daily operations and ensuring a clean, organized club environment.

You will assist with membership options, handle check-ins, and promote services, including personal training and memberships. The role requires strong customer service, communication, and teamwork skills in a fast-paced setting.