Front Desk & Member Experience Specialist

Planet Fitness - Cambridge Fitness; North Olmsted (OH); On-site; USD 25,000 - 38,000; Full time

Benefits offered by this job

Flexible schedule

Free food & snacks

Free uniforms

Paid time off

Free black card membership

Mentorship

Opportunities for advancement

Ongoing leadership training

Full time employee health insurance

Paid Sick Time

Job summary

A leading fitness franchise seeks a Team Member in North Olmsted, Ohio to deliver outstanding customer service and create a welcoming environment. The candidate should be upbeat, reliable, and passionate about health and fitness. Key responsibilities entail greeting and assisting members, managing front desk activities, and ensuring the cleanliness of the club. Join us for opportunities in mentorship and leadership training, plus a free black card membership and health benefits.

Qualifications

• Customer service background preferred.
• Must be 18 years of age or older.
• Exceptional customer service skills with members and co-workers.

Responsibilities

• Provide exceptional customer service to members and guests.
• Handle front desk activities including member check-ins.
• Respond to member questions and concerns promptly.

Skills

Customer service skills

Basic computer proficiency

Positive attitude

Reliability

Strong listening skills

Education

High School diploma/GED equivalent

Job description

A leading fitness franchise seeks a Team Member in North Olmsted, Ohio to deliver outstanding customer service and create a welcoming environment. The candidate should be upbeat, reliable, and passionate about health and fitness. Key responsibilities entail greeting and assisting members, managing front desk activities, and ensuring the cleanliness of the club. Join us for opportunities in mentorship and leadership training, plus a free black card membership and health benefits.