Sales Lead & Member Experience Manager

Orangetheory - Franchise #0279; North Olmsted (OH); On-site; USD 2,066,000 - 3,031,000; Full time

Benefits offered by this job

401(k)

Health insurance

Paid time off

Fitness certification discounts

Employee discounts

Job summary

A leading fitness franchise in North Olmsted, OH is seeking a Sales Lead to create a welcoming environment and deliver exceptional service to members and first-time guests. The ideal candidate will have a strong customer service background, sales experience, and excellent communication skills. Responsibilities include managing leads, meeting KPIs, and maintaining brand standards. The role offers competitive compensation, health insurance, and opportunities for advancement within the company.

Qualifications

• 2 years customer service experience preferred.
• 1-3 years sales experience preferred.
• Must possess a growth mindset and a passion for helping others.
• Excellent verbal and written communication skills.

Responsibilities

• Manage the lead funnel and book appointments for prospective members.
• Meet and exceed Key Performance Indicators.
• Answer member questions and address concerns promptly.
• Maintain brand compliance and prioritize tasks effectively.

Skills

Customer service

Sales experience

Communication skills

Technology proficiency

Job description

A leading fitness franchise in North Olmsted, OH is seeking a Sales Lead to create a welcoming environment and deliver exceptional service to members and first-time guests. The ideal candidate will have a strong customer service background, sales experience, and excellent communication skills. Responsibilities include managing leads, meeting KPIs, and maintaining brand standards. The role offers competitive compensation, health insurance, and opportunities for advancement within the company.