Front Desk & Member Experience Specialist

Fit Fusion, LLC; Henderson (NV); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Employee discounts

Flexible schedule

Opportunity for advancement

Job summary

A fitness company is seeking a Member Service Representative in Henderson, NV, to enhance member engagement through excellent customer service. Responsibilities include greeting members, promoting membership benefits, and assisting with sales. Candidates should have a strong customer service orientation and at least 1 year of relevant experience. CPR/AED certification is required, with the option to obtain it after hire. The role offers opportunities for advancement and a flexible schedule.

Qualifications

• Minimum 1 year of experience in a service-oriented position preferred.
• Ability to communicate effectively in writing and verbally.
• Strong customer service orientation.
• CPR/AED certification required (can be obtained within 30 days).

Responsibilities

• Greets all members and guests with a focus on engagement.
• Assists with membership and retail sales.
• Communicates special events to members.
• Maintains a professional and courteous disposition.

Skills

Customer service orientation

Effective communication

Job description

A fitness company is seeking a Member Service Representative in Henderson, NV, to enhance member engagement through excellent customer service. Responsibilities include greeting members, promoting membership benefits, and assisting with sales. Candidates should have a strong customer service orientation and at least 1 year of relevant experience. CPR/AED certification is required, with the option to obtain it after hire. The role offers opportunities for advancement and a flexible schedule.