Member Experience Associate — Fitness Club

Planet Fitness; Greenville (NC); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

FREE Planet Fitness Black Card Membership

Paid Time Off (PTO)

Health Insurance Benefits

Job summary

Planet Fitness - Excel Fitness is hiring for a front desk position in Greenville, NC. As a Team Player, you will create a positive member experience through exceptional customer service and cleanliness. This role offers the opportunity to grow within the company with base salaries starting at $42k for managers and benefits including a free gym membership, paid time off, and health insurance.

Ideal candidates will have strong customer service skills, a positive attitude, and a high school diploma or GED. Join us and contribute to our commitment to safe and clean facilities!

Qualifications

• Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers.
• Customer service background preferred.
• Must be 18 years of age or older.

Responsibilities

• Provide an exceptional customer service experience.
• Check members into the system.
• Assist prospective members with new account sign-up process.

Skills

Exceptional customer service skills

Positive mental attitude

Punctuality and reliability

Education

High School diploma/GED equivalent

Job description

Planet Fitness - Excel Fitness is hiring for a front desk position in Greenville, NC. As a Team Player, you will create a positive member experience through exceptional customer service and cleanliness. This role offers the opportunity to grow within the company with base salaries starting at $42k for managers and benefits including a free gym membership, paid time off, and health insurance.

Ideal candidates will have strong customer service skills, a positive attitude, and a high school diploma or GED. Join us and contribute to our commitment to safe and clean facilities!