Front Desk & Member Experience Specialist

Retro Fitness; Egg Harbor Township (NJ); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Employee discounts

Flexible schedule

Free uniforms

Job summary

Retro Fitness in Egg Harbor Township, New Jersey is seeking a Member Experience Associate to be the welcoming face of the club. The ideal candidate will have a deep passion for helping others, excellent communication skills, and a positive personality. Responsibilities include greeting members, resolving issues, and assisting with membership sales. Flexibility and multitasking ability are essential. The position offers employee discounts and a flexible schedule.

Qualifications

• Deep passion for helping others.
• Ability to communicate effectively with customers and coworkers.
• Prior experience in retail or hospitality is helpful.

Responsibilities

• Greet and check in members as they come in.
• Resolve customer issues in an effective manner.
• Membership sales and retention.
• Follow up with prospects.
• Sell in-store merchandise.
• Ensure a safe and clean health club environment.
• Open and close the facility if scheduled.

Skills

Customer communication

Multitasking

Positive personality

Detail-oriented

Job description

Retro Fitness in Egg Harbor Township, New Jersey is seeking a Member Experience Associate to be the welcoming face of the club. The ideal candidate will have a deep passion for helping others, excellent communication skills, and a positive personality. Responsibilities include greeting members, resolving issues, and assisting with membership sales. Flexibility and multitasking ability are essential. The position offers employee discounts and a flexible schedule.