Front Desk & Member Experience Specialist

Metroplex Gymnastics; Aubrey (TX); On-site; USD 21,000 - 29,000; Full time

Job summary

Metroplex Gymnastics in Aubrey, TX is seeking a friendly Front Office Team Member to be the welcoming face of our family-owned gym. You’ll greet families, answer questions about classes, manage phones and emails, and keep records organized to ensure smooth daily operations.

If you enjoy helping families and working as part of a close-knit team, we’d love to hear from you. This role supports our mission as we expand to a second location in Celina and strives to deliver exceptional service to

Qualifications

• At least 1 year of experience in a customer service or administrative role.
• Strong communication and organizational skills.
• A friendly, approachable demeanor and a passion for working with families.
• The ability to multitask and adapt in a dynamic environment.
• A commitment to upholding the values and reputation of Metroplex Gymnastics.

Responsibilities

• Greeting families and children with a warm, friendly attitude.
• Assisting with inquiries about classes, schedules, and programs.
• Managing phone calls and emails in a professional and timely manner.
• Maintaining organized records and handling administrative tasks.
• Supporting the team to ensure the front office runs smoothly.

Job description

Metroplex Gymnastics in Aubrey, TX is seeking a friendly Front Office Team Member to be the welcoming face of our family-owned gym. You’ll greet families, answer questions about classes, manage phones and emails, and keep records organized to ensure smooth daily operations.

If you enjoy helping families and working as part of a close-knit team, we’d love to hear from you. This role supports our mission as we expand to a second location in Celina and strives to deliver exceptional service to