Front Office Team Member

Metroplex Gymnastics; Aubrey (TX); On-site; USD 21,000 - 29,000; Full time

Job summary

Metroplex Gymnastics in Aubrey, TX is seeking a friendly Front Office Team Member to be the welcoming face of our family-owned gym. You’ll greet families, answer questions about classes, manage phones and emails, and keep records organized to ensure smooth daily operations.

If you enjoy helping families and working as part of a close-knit team, we’d love to hear from you. This role supports our mission as we expand to a second location in Celina and strives to deliver exceptional service to

Qualifications

• At least 1 year of experience in a customer service or administrative role.
• Strong communication and organizational skills.
• A friendly, approachable demeanor and a passion for working with families.
• The ability to multitask and adapt in a dynamic environment.
• A commitment to upholding the values and reputation of Metroplex Gymnastics.

Responsibilities

• Greeting families and children with a warm, friendly attitude.
• Assisting with inquiries about classes, schedules, and programs.
• Managing phone calls and emails in a professional and timely manner.
• Maintaining organized records and handling administrative tasks.
• Supporting the team to ensure the front office runs smoothly.

Job description

Join the Team at Metroplex Gymnastics as a Front Office Team Member!

Are you passionate about creating a welcoming environment and helping families feel at home? Metroplex Gymnastics, a family-owned business with nearly 50 years of history, is looking for a Front Office Team Member to join our dedicated team. As we expand and open our second location in the Celina area, we are looking for a friendly, organized, and professional Front Office Team Member to be the face of our facility and provide exceptional service to our families and guests. If you’re organized, friendly, and ready to make a difference, we’d love to hear from you!

What You’ll Do as a Front Office Team Member

As the first point of contact for our customers, you’ll play a vital role in ensuring each family’s experience is positive and seamless. Your responsibilities will include:

• - Greeting families and children with a warm, friendly attitude.


• - Assisting with inquiries about classes, schedules, and programs.


• - Managing phone calls and emails in a professional and timely manner.


• - Maintaining organized records and handling administrative tasks.


• - Supporting the team to ensure the front office runs smoothly.

What We’re Looking For

We’re seeking a team member who brings:

• - At least 1 year of experience in a customer service or administrative role.


• - Strong communication and organizational skills.


• - A friendly, approachable demeanor and a passion for working with families.


• - The ability to multitask and adapt in a dynamic environment.


• - A commitment to upholding the values and reputation of Metroplex Gymnastics.

Why Metroplex Gymnastics?

At Metroplex Gymnastics, you’ll be part of a team that feels more like family. With a legacy built on dedication, care, and community, we’re proud to provide a supportive and welcoming workplace. You’ll have the opportunity to contribute to a business that has positively impacted generations of children and continues to thrive.