Front Desk Member Experience Concierge

Excel Fitness; Owasso (OK); Sur place; USD 26 000 - 36 000; Plein temps

Avantages offerts par ce poste

MyFlexPay

Planet Fitness Black Card Membership

Employee Assistance Program (EAP)

Paid Time Off

Paid Parental Leave

Health Insurance Benefits

Résumé du poste

Excel Fitness is expanding and looking for a front desk Team Player to help create a positive member experience through excellent customer service and spotless facilities.

The position supports member sign-ups, tours, and account updates while maintaining clean, welcoming club spaces. Requirements include a high school diploma or GED, being 18+, and a strong reliability culture. Experience in customer service is a plus.

Qualifications

• High School diploma or GED required.
• Must be 18 years of age or older.
• Punctuality and reliability are a must.
• Customer service background preferred.

Responsabilités

• Provide an exceptional customer service experience.
• Check members into the system.
• Take prospective members on tours then assist them with the new account sign-up process
• Facilitate needed updates to member's accounts.
• Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed.
• Detailed cleaning in all areas of the facility.

Connaissances

Customer service

Positive attitude

Punctuality

Diplomacy

Formation

High School diploma or GED

Description du poste

Excel Fitness is expanding and looking for a front desk Team Player to help create a positive member experience through excellent customer service and spotless facilities.

The position supports member sign-ups, tours, and account updates while maintaining clean, welcoming club spaces. Requirements include a high school diploma or GED, being 18+, and a strong reliability culture. Experience in customer service is a plus.