Front Desk Member Experience Associate

Penn Hills Fitness; Portland (TX); In loco; USD 14.000 - 15.000; Tempo pieno

Descrizione del lavoro

Taymax Group is hiring a Member Services Representative for Planet Fitness in Portland, TX. The role focuses on delivering superior member experiences, greeting guests, signing up new members, and assisting with tours and account updates.

Candidates should have a High School diploma or GED, basic computer skills, and a customer-service background. The position requires punctuality, reliability, and a positive attitude toward fitness and health.

Competenze

• Must be 18 years of age or older.
• High School diploma/GED equivalent required.
• Customer service background preferred.
• Basic computer proficiency.
• Punctuality and reliability are a must.
• Ability to work independently as well as part of a team.
• A positive, upbeat attitude and a passion for fitness and health!
• Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member's expectations.
• Strong listener with the ability to empathize and problem solve.

Mansioni

• Greet members, prospective members and guests, providing exceptional customer service.
• Check members into the system and assist callers with questions.
• Take prospective members on tours and sign up new members with rate calculations.
• Assist the Club Manager in counting out the drawer as needed.
• Facilitate updates to member accounts and respond to questions promptly.
• Maintain neatness and cleanliness of the club, completing daily tasks and cleaning lists.
• Support club needs with flexible duties as required.

Conoscenze

Customer service

Basic computer skills

Punctuality

Team player

Positive attitude

Empathy

Formazione

High School diploma/GED

Descrizione del lavoro

Taymax Group is hiring a Member Services Representative for Planet Fitness in Portland, TX. The role focuses on delivering superior member experiences, greeting guests, signing up new members, and assisting with tours and account updates.

Candidates should have a High School diploma or GED, basic computer skills, and a customer-service background. The position requires punctuality, reliability, and a positive attitude toward fitness and health.