Member Services Associate — Front Desk & Tours

Taymax Group; Perris (CA); On-site; USD 22,000 - 25,000; Full time

Job summary

Taymax Group in Perris, CA is seeking a Member Services Representative to create a positive member experience at Planet Fitness. You will handle front desk duties, sign up new members, process payments, and answer questions to help guests feel welcome and informed.

This role requires a high school diploma, strong customer service skills, and the ability to work as part of a team in a fast-paced club. A friendly attitude, reliability, and basic computer skills are essential to keep operations

Qualifications

• Customer service background preferred.
• Basic computer proficiency.
• Punctuality and reliability are a must.

Responsibilities

• Greet members and guests with exceptional service.
• Answer phones and assist callers.
• Check members into the system and sign up new members.
• Maintain club cleanliness and assist with daily tasks.

Skills

Customer service

Communication

Teamwork

Education

High School diploma or GED

Tools

MS Office

POS system

Job description

Taymax Group in Perris, CA is seeking a Member Services Representative to create a positive member experience at Planet Fitness. You will handle front desk duties, sign up new members, process payments, and answer questions to help guests feel welcome and informed.

This role requires a high school diploma, strong customer service skills, and the ability to work as part of a team in a fast-paced club. A friendly attitude, reliability, and basic computer skills are essential to keep operations