Member Services & Front Desk Specialist

Planet Fitness; Portland (TX); Sur place; USD 14 000 - 15 000; Plein temps

Résumé du poste

Taymax Group, the multi-unit Planet Fitness franchisee, is hiring a Member Services Representative for its Portland, TX club. The role focuses on delivering an exceptional member experience, handling front desk tasks, tours, sign-ups, and basic account updates to ensure smooth club operations.

Ideal candidates bring a customer-service mindset, reliability, and the ability to work as part of a team in a fast-paced fitness environment.

Qualifications

• Must be 18 years of age or older.
• High School diploma/GED equivalent required.
• Customer service background preferred.
• Basic computer proficiency.
• Punctuality and reliability are a must.
• Ability to work independently as well as part of a team.

Responsabilités

• Greet members, prospective members and guests, providing exceptional customer service.
• Answer phones in a friendly manner and assist callers with questions.
• Check members into the system and sign up new members.
• Give club tours to prospective members and calculate rates.
• Assist the Club Manager with drawer counts and account updates.
• Maintain neatness and cleanliness of the club and complete daily tasks.

Connaissances

Customer service

Phone handling

Computer basics

Punctuality

Teamwork

Positive attitude

Formation

High School diploma/GED

Description du poste

Taymax Group, the multi-unit Planet Fitness franchisee, is hiring a Member Services Representative for its Portland, TX club. The role focuses on delivering an exceptional member experience, handling front desk tasks, tours, sign-ups, and basic account updates to ensure smooth club operations.

Ideal candidates bring a customer-service mindset, reliability, and the ability to work as part of a team in a fast-paced fitness environment.