Front Desk Member Services Specialist

Planet Fitness; Town Park Estates (TN); On-site; USD 17,000 - 18,000; Full time

Job summary

Taymax Group is seeking a friendly Member Services Representative at Planet Fitness in Nashville, TN. You will welcome members and guests, handle front desk tasks, and assist with signups and tours, while supporting club management and daily operations.

The role emphasizes excellent customer service, teamwork, and a positive fitness-focused attitude. This on-site position involves daily cleaning and member assistance duties.

Qualifications

• Must be 18 years or older.
• High School diploma or GED required.
• Customer service background preferred.
• Basic computer proficiency required.
• Punctuality and reliability a must.
• Ability to work independently and in a team.
• A positive, upbeat attitude and interest in fitness.

Responsibilities

• Greet members, prospective members and guests with warm, friendly service.
• Answer phones, assist callers, and check members into the system.
• Give tours to prospective members and sign up new members with accurate rates.
• Assist the Club Manager with cash handling and account updates.
• Help maintain club cleanliness and complete daily tasks on time.

Skills

Customer service

Phone etiquette

Teamwork

Punctuality

Education

High School diploma/GED

Tools

POS system

Job description

Taymax Group is seeking a friendly Member Services Representative at Planet Fitness in Nashville, TN. You will welcome members and guests, handle front desk tasks, and assist with signups and tours, while supporting club management and daily operations.

The role emphasizes excellent customer service, teamwork, and a positive fitness-focused attitude. This on-site position involves daily cleaning and member assistance duties.