Front Desk Medical Receptionist – Primary Care Growth

Automatic Data Processing, Inc.; Miami (FL); On-site; USD 25,000 - 28,000; Full time

Job summary

PCC of N Miami is seeking a Medical Receptionist - Primary Care to welcome patients, manage front desk operations, and support a patient-focused environment in Miami, FL. This full-time clerical role emphasizes accurate records, efficient check-in/out, and professional service.

You will verify demographics and insurance, collect copays, schedule appointments, answer calls, and maintain EHR records, ensuring smooth patient flow and HIPAA compliance in a busy primary care setting.

Qualifications

• 1+ years of experience in a medical office or related customer service role.
• High school diploma or equivalent required.
• Knowledge of medical office procedures, insurance verification, and EHR systems preferred.
• Strong communication and customer service skills.
• Ability to multitask in a fast-paced environment.
• High level of professionalism, reliability, and attention to detail.

Responsibilities

• Greet patients in a courteous and professional manner and manage check-in and check-out procedures.
• Schedule, confirm, and reschedule patient appointments.
• Verify patient demographics, insurance information, and collect copayments as required.
• Answer incoming calls, respond to inquiries, and route messages appropriately.
• Maintain accurate and up-to-date patient records in the electronic health record (EHR).
• Manage front desk workflow to ensure smooth patient flow and minimal wait times.
• Scan, file, and process patient documentation as needed.
• Always maintain compliance with HIPAA and office policies.
• Other relevant duties as assigned by management.

Skills

Customer service

Communication

Multitasking

Attention to detail

Professionalism

Medical office knowledge

Education

High school diploma or equivalent

Job description

PCC of N Miami is seeking a Medical Receptionist - Primary Care to welcome patients, manage front desk operations, and support a patient-focused environment in Miami, FL. This full-time clerical role emphasizes accurate records, efficient check-in/out, and professional service.

You will verify demographics and insurance, collect copays, schedule appointments, answer calls, and maintain EHR records, ensuring smooth patient flow and HIPAA compliance in a busy primary care setting.