Medical Receptionist

ADP, Inc.; Miami (FL); On-site; USD 25,000 - 28,000; Full time

Job summary

PCC of N Miami is seeking a Medical Receptionist - Primary Care to welcome patients, manage front desk operations, and support a patient-focused environment in Miami, FL. This full-time clerical role emphasizes accurate records, efficient check-in/out, and professional service.

You will verify demographics and insurance, collect copays, schedule appointments, answer calls, and maintain EHR records, ensuring smooth patient flow and HIPAA compliance in a busy primary care setting.

Qualifications

• 1+ years of experience in a medical office or related customer service role.
• High school diploma or equivalent required.
• Knowledge of medical office procedures, insurance verification, and EHR systems preferred.
• Strong communication and customer service skills.
• Ability to multitask in a fast-paced environment.
• High level of professionalism, reliability, and attention to detail.

Responsibilities

• Greet patients in a courteous and professional manner and manage check-in and check-out procedures.
• Schedule, confirm, and reschedule patient appointments.
• Verify patient demographics, insurance information, and collect copayments as required.
• Answer incoming calls, respond to inquiries, and route messages appropriately.
• Maintain accurate and up-to-date patient records in the electronic health record (EHR).
• Manage front desk workflow to ensure smooth patient flow and minimal wait times.
• Scan, file, and process patient documentation as needed.
• Always maintain compliance with HIPAA and office policies.
• Other relevant duties as assigned by management.

Skills

Customer service

Communication

Multitasking

Attention to detail

Professionalism

Medical office knowledge

Education

High school diploma or equivalent

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Medical Receptionist

PCC of N Miami FullTime Clerical Miami, FL, US

3 days ago Requisition ID: 1161

Salary Range: $18.00 To $20.00 Hourly

Medical Receptionist - Primary Care

Our Story:

Physician Care Centers (PCC) is a growing healthcare MSO with 70+ value-based primary care clinics serving patients across Florida, Texas, Georgia, South Carolina, and Nevada. With a team of 500+ professionals, we’re committed to delivering exceptional care and improving patient outcomes.

The Role:

We’re seeking a Medical Receptionist - Primary Care to ensure an exceptional patient experience from the moment they walk through the door. Under the supervision of the Office Manager, you’ll support daily front desk operations, manage patient interactions, and help maintain an efficient and welcoming clinic environment.

What You’ll Do:

• Greet patients in a courteous and professional manner and manage check-in and check-out procedures.
• Schedule, confirm, and reschedule patient appointments.
• Verify patient demographics, insurance information, and collect copayments as required.
• Answer incoming calls, respond to inquiries, and route messages appropriately.
• Maintain accurate and up-to-date patient records in the electronic health record (EHR).
• Manage front desk workflow to ensure smooth patient flow and minimal wait times.
• Scan, file, and process patient documentation as needed.
• Always maintain compliance with HIPAA and office policies.
• Other relevant duties as assigned by management.

What We’re Looking For:

• 1+ years of experience in a medical office or related customer service role.
• High school diploma or equivalent required.
• Knowledge of medical office procedures, insurance verification, and EHR systems preferred.
• Strong communication and customer service skills .
• Ability to multitask in a fast-paced environment.
• High level of professionalism, reliability, and attention to detail.

Why Join PCC?

• Impactful role in a mission-driven organization.
• Competitive salary and growth potential.