Medical Front Desk Specialist – Patient Experience & Growth

Automatic Data Processing, Inc.; Florida; On-site; USD 23,000 - 26,000; Full time

Job summary

Physician Care Centers (PCC) in Stuart, FL is seeking a Medical Receptionist – Primary Care to deliver an exceptional patient experience from the moment they walk in the door. Under the Office Manager, you will support daily front desk tasks, manage patient interactions, and help maintain a welcoming clinic environment.

The role requires 1+ year in a medical office or related customer service setting, a high school diploma, and knowledge of EHR systems and insurance verification.

Qualifications

• 1+ years of experience in a medical office or related customer service role.
• High school diploma or equivalent required.
• Knowledge of medical office procedures, insurance verification, and EHR systems preferred.

Responsibilities

• Greet patients courteously and manage check-in/check-out.
• Schedule, confirm, and reschedule appointments.
• Verify patient demographics, insurance information, and collect copayments as required.
• Answer calls, respond to inquiries, and route messages appropriately.
• Maintain accurate patient records in the EHR.
• Manage front desk workflow for smooth patient flow.
• Scan, file, and process patient documentation as needed.
• Maintain HIPAA compliance and office policies.
• Other duties as assigned by management.

Skills

Customer service

Multitasking

Communication

Professionalism

Education

High school diploma or equivalent

Tools

EHR systems

Job description

Physician Care Centers (PCC) in Stuart, FL is seeking a Medical Receptionist – Primary Care to deliver an exceptional patient experience from the moment they walk in the door. Under the Office Manager, you will support daily front desk tasks, manage patient interactions, and help maintain a welcoming clinic environment.

The role requires 1+ year in a medical office or related customer service setting, a high school diploma, and knowledge of EHR systems and insurance verification.